Frequently Asked Questions


Are you available outside of normal business hours?

Yes! We’re on call 24/7, 365 days a year, so whether you need us day or night, we’re here to help.

How do you handle guest emergencies or maintenance issues?

Our team is available around the clock to respond to any issues quickly and professionally, ensuring guests enjoy a stress-free stay and your property is always in top condition.

How do you ensure health and safety standards are met?

At North Devon Changeovers, safety is our priority. In partnership with Your Safety Advisor Ltd, we maintain the highest health and safety standards across all our properties, ensuring full compliance and providing peace of mind for homeowners and guests.

Can property owners provide their own welcome pack items?

Yes, owners are welcome to provide their own welcome items, as long as they’re available at the property for us to access on changeover days. Alternatively, we can supply tailored welcome packs to suit each property or owner’s preferences.

Do I need to provide cleaning supplies as an owner?

No need to worry, North Devon Changeovers provides all the necessary equipment to ensure your changeover is carried out efficiently.

What additional services does North Devon Changeovers offer?

Every property is unique, and we’re happy to tailor our services to suit your needs. Get in touch to discuss a personalised package that works best for you.

I’m interested in joining the team.

We’re a growing business with big ambitions and are always keen to connect with like-minded individuals. Get in touch, we’d love to chat about potential opportunities!